Informational Enquiries
Contact Information
We welcome enquiries about the informational content provided on this website. Please note that we are unable to provide assistance with telecommunications services, billing, account management, or technical support for any telecommunications providers. For such enquiries, please contact your service provider directly.
Australian Address
Telecommunications Australia Informational Resource
Level 10, 123 Collins Street
Melbourne, Victoria 3000
Australia
Email Contact
General Enquiries: info@telecomm australia-info.com.au
Content Feedback: feedback@telecomm australia-info.com.au
Technical Issues: webmaster@telecomm australia-info.com.au
Phone Contact
Enquiry Line: (03) 9000 0000
Monday to Friday: 9:00 AM - 5:00 PM AEST
Saturday, Sunday & Public Holidays: Closed
Please note: Our phone line is for informational enquiries about this website content only. We cannot assist with telecommunications service providers, billing enquiries, account issues, or technical support for any telecommunications services.
Send Us a Message
Please use the form below to submit informational enquiries about the content on this website. We aim to respond to all enquiries within 3-5 business days.
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By submitting this form, you acknowledge that you have read and agree to our Privacy Policy regarding the handling of your personal information.
Response Times and Availability
We endeavour to provide timely responses to all informational enquiries. Our response times vary depending on the nature of the enquiry and current enquiry volumes.
Standard Response Times
General Enquiries: 3-5 business days
Content Feedback: 5-7 business days
Technical Issues: 1-2 business days
Complex Enquiries: 7-10 business days
What We Can Help With
- Questions about telecommunications concepts explained on this website
- Feedback on content accuracy and completeness
- Suggestions for additional topics to cover
- Reporting errors or broken links on the website
- Technical issues accessing website content
What We Cannot Assist With
- Enquiries about specific telecommunications providers
- Billing or account issues with any service provider
- Technical support for telecommunications services
- Network coverage or service availability questions
- Complaints about telecommunications providers
- Service recommendations or comparisons
Frequently Asked Questions
Before submitting an enquiry, please check if your question is answered in our FAQ section.
About This Website
Q: Is this website affiliated with any telecommunications provider?
A: No, this is an independent informational project not affiliated with any telecommunications operator or regulator in Australia.
Q: Can I purchase telecommunications services through this website?
A: No, this website provides only informational content. We do not sell or provide any telecommunications services.
Content Questions
Q: How accurate is the information on this website?
A: We strive to provide accurate and up-to-date information, but telecommunications technologies and regulations change frequently. We recommend verifying current information with relevant authorities or service providers.
Q: Can you recommend a telecommunications provider?
A: No, as an independent informational resource, we do not recommend or endorse any specific telecommunications providers.
Technical Issues
Q: I'm having trouble accessing the website. What should I do?
A: Please try clearing your browser cache and cookies, or try accessing the site from a different browser. If problems persist, please contact our webmaster using the email address above.